Welcome to the LTC Communication System Demo
Experience how our intelligent call routing system seamlessly connects LTC facilities with on-call physicians. This interactive demonstration shows the complete workflow from incoming call to clinical documentation.
Call Routing Flow
1
Identify VOIP Number Owner
Query voip_numbers: Division/Group/Doctor?
2
AI Gatekeeper
Caller ID match → Facility → Group
3
Data Capture (Intake)
Patient info, reason, urgency (Press 9 = emergency)
4
On-Call Lookup
Query on_call_assignments: Primary → Backup → All
5
Doctor Answers
Create encounter, start recording, link intake
6
Post-Call Processing
S3 → Step Function → Transcribe → Claude → Callback
Current Step
Ready to begin
Call Details
From:
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To:
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Facility:
-
Patient:
-
Reason:
-
System Status
System Ready